Job Title: Administration Assistant
Location: IT Park, Cebu
Shift: 7AM - 4PM PH Time, Monday to Friday
Work Arrangement: Onsite
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At TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, the Philippines, South Africa, and South America, we empower accounting professionals by providing world-class opportunities and support.
ABOUT THE ROLE:
Role purpose/Job Summary
The Administration Assistant provides administrative and clerical support to the client. You are responsible for maintaining and organizing documents and database while ensuring accurate and correct information. You are also accountable to answer inquiries and requests as deemed proper and necessary.
Top 5 daily tasks the person will perform in the role:
- Manage workflow in & out of the office
- Manage/triage directors’ email
- Manage client document e-signing (tax, financials, ASIC)
- Emails to clients for simple requests
- ATO & ASIC lodgments
Duties and responsibilities:
* training will be provided for these tasks
- Providing office support including customer and employee support
- Keeping well-organised files and records of business activity
- Researching company data and archived reports
- Keeping computer databases up to date
- Interacting with clients either on the phone or via e-mail
- Answering phones and connecting calls to the proper department
- Following up on business communications, billing, and ordering
- Communicating with materials suppliers and vendors
- Invoicing
- Using spreadsheets to track expenses and company spending
- Collecting and inputting company data
- Preparing documents
- Writing and editing company correspondence
- Assisting with minor support
- Giving feedback on office efficiency and suggesting possible improvements
- Other adhoc administrative tasks as required
- Assist support of onshore staff
- Client Insurance Renewal for PI, PL, and WC
- Manage Client Onboarding & Offboarding
- Managing Client Engagement & Renewals
- Bank reconciliations
- Balance sheet reconciliations Qualifications
ABOUT YOU:
Qualifications:
- Written English communication skills
- Ability to work to deadlines
- Proactive, self-motivated & organised
- 3+ years’ experience in a similar role in Accounting/Tax practice
Key Software
- Now Infinity
- ATO Mate
- Karbon
- Workflowmax
- Practice Ignition
- Microsoft Suite (Word, Excel)
Personal attributes:
- Communicates proactively
- High attention to detail / Organised
- Fast learner
- Keen to grow and learn new things